FAQs

Are TEACH Therapy Courses accredited?

Yes they are. We have our courses accredited by the Federation of Holistic Therapists, the UK's largest professional association for therapists - it's important to us that you can use and insure  the skills that we teach you. The only exceptionsare our refresher courses & that's because you're already qualified in this therapy and the Bach Flower Remdies course - this course is registered by the Bach Centre & recognised by the FHT

Where are your courses?

Most of our courses run at the Holiday Inn Express in Newport - Lakeside Drive, NP10 8BD

Where can I stay overnight?

Our course venue The Holiday Inn Express do preferred room rates for our students  - give us a call and we'll let you know the latest rate - there are a couple of dates through the year when this rate can't be offered as there are major events in Newport or Cardiff. Please note that the discount is only available when you telephone the hotel to make your reservation and cannot be applied to on-line reservations - the telephone number for the hotel is 01633 819850 (select option 5)

If the Holiday Inn Express is full then just across the road is the Celtic Springs Guest House www.celticspringsbnb.com

How do I get in touch? I have a question

You can email us at enquiries@teachtherapy.co.uk anytime and during office hours call 02920 591118

Do you do discounts?

Yes we do. We operate a loyalty scheme which rewards you with points for every day that you train with us, see Our Loyalty Scheme page for full details

How do I get my Loyalty Discount when I pay on-line - it only shows the full course fee?

Don't worry, your card isn't actually charged until your booking is processed by us at TEACH Therapy - we then have the option of charging a discounted amount - which we do after calculating your discount - you'll receive a booking confirmation showing you exactly what you've paid by email within 24 hours
 

The course I want to do is Sold Out - Do you have a cancellation list?

Yes we do - just call us or email - let us have your name, mobile number & which course yu're interested in and if a place becomes available we send out a text to everyone on the cancellation list - first to respond gets the place

Do you sell Gift Vouchers?

Yes we do. We sell £20.00 Training Vouchers which make a great gift for qualified Massage Therapists, Aromatherapists or Reflexologists and we have over 25 FHT courses to choose from - just call 02920 591118 to purchase

Do I have to wear uniform on your courses?

For most of our courses no. Joggers and T shirt are perfect and we will let know on your booking confirmation if you do

Will I receive a certificate

Yes you will. We issue a certifcate for every course so that you can get your new skills insured and log your CPD hours too

Is the course venue easy to get to?

The Holiday Inn Express is just 2 minutes off the M4 at junction 28 so couldn't be easier. If you're coming by train you'll find plenty of taxi's outside the station and it's approximately 3 miles

I'm not a qualified therapist - can I attend your courses?

I'm sorry but we specialise in advanced courses for those already qualified.

Do I need to bring anything?

On the majority of courses, no. We supply couches/massage chairs, towels, oils etc. - check your booking confirmation to confir. However if you're doing the Infant Massage course you will need to bring a baby doll - these can be purchased from us and we'll bring the doll along to the course for you so that you save the cost of postage & packing - call 029 20 591118 to order your doll

What happens if I can't attend the course that I've booked?

Our Cancellation Policy: If you need to cancel your booking please contact us as soon as possible – we will do our very best to resell your place and if we are successful you can transfer your booking to an alternative date or course without charge – and with plenty of notice we can usually do this. If we are not able to resell your place then you will be asked to pay a transfer fee – this is £25.00 for 1 day courses and £45.00 for 2 day courses .If you decide that you need to cancel and do not want to transfer your booking then your fee will be refunded minus the course deposit